Privacy Policy

Last updated: January 27, 2026

Hangzhou Yangmirs Technology Co., Ltd. (“HiliBox”, “we”, “our”, or “us”) operates the HiliBox mobile application (the “App”), a platform for in-app shopping and user account management. We value the privacy of our users and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share your information when you use the HiliBox App. By using our App, you agree to the practices described in this Policy. If you have any questions or concerns, please contact us at shop@hilibox.com.

---

• Users: Individuals who use the HiliBox App, including browsing, creating accounts, making purchases, or interacting with other features.
• Customers: Users who make a purchase within the App.
• Personal Data / Personal Information: Any information that identifies or can identify you, such as your name, contact information, account credentials, or content you submit.
• Processing: Any operation on personal data, including collection, storage, use, disclosure, or deletion.
• Service Providers: Third-party companies that help us provide the App services, such as analytics, hosting, or customer support.

• Account Information: When you register via WhatsApp, Google, or Apple, we may receive personal information you allow these services to share, such as your name and email address.
• User Content: Users can submit text, photos, and videos as reviews or feedback about their shopping experience. This content may be used to improve the App and for internal service improvement.
• Customer Support: When you contact us for support, we may collect your name, contact details, and order information to provide assistance.

• Device Information: Device model, operating system, unique identifiers, and mobile advertising IDs.
• Location Information: With your permission, we collect location data to improve delivery options and app experience.
• Usage Data: Pages visited, features used, and interactions within the App.
• Cookies and Local Storage: We use cookies and similar technologies to collect data on app usage, improve functionality, and for analytics purposes.

• Analytics: We use Google Analytics to understand usage patterns and improve the App.
• We do not share your personal information with advertisers or unrelated third parties.

We use your information for purposes including:

• Providing and managing the App services and in-app shopping.
• Processing orders and providing customer support for Cash on Delivery transactions.
• Allowing you to create an account and maintain order history.
• Analyzing usage data and improving app functionality through Google Analytics.
• Using user-submitted content (text, photos, videos) to improve our products and services.
• Sending push notifications for service updates and marketing (users can only disable all notifications).
• Complying with legal obligations.

We respect your privacy and do not sell your personal data. We may share your information only with:

• Service Providers helping us operate the App, provide support, or analyze data.
• Law enforcement or regulatory authorities, if legally required.
• To protect the rights, safety, or property of HiliBox, our users, or others.

Your data may be transferred to servers outside your country of residence, while ensuring appropriate safeguards in line with applicable law.

We retain your personal information as required by law or as necessary to provide our services. Once no longer needed, data is securely deleted or anonymized.

HiliBox is not intended for children under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from someone under 18, please contact us, and we will delete it promptly.

You have the right to:

• Access and correct personal information associated with your account.
• Delete your account or withdraw consent, understanding that this may limit app functionality.
• Opt out of marketing communications by disabling push notifications.

To exercise these rights, contact us at shop@hilibox.com.

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. This includes secure servers, HTTPS encryption, restricted access, and monitoring.

We may update this Privacy Policy periodically. Changes will be posted in the App or on our website (https://hilibox.com), with the updated “last updated” date reflecting the change. Continued use of the App constitutes acceptance of the revised policy.

For questions, complaints, or requests regarding your data or this Privacy Policy, contact us at:

We integrate third-party SDKs to provide certain functionalities. These SDKs may collect and process your personal information as described below:

To provide certain features, we require access to specific permissions on your device. You may choose to grant or deny these permissions. Denying a permission will not affect your ability to use other features of the App.

• Read Photos or Camera Permission: When you change your profile avatar, submit feedback, or post comments, we request access to your photo gallery or camera. On some devices, photo gallery access is labeled as "read the contents of your storage card." When you use the live streaming feature, we request camera permission to capture video streams. If you deny this permission, the corresponding feature will be unavailable, but other features will not be affected.
• Write to Photo Gallery Permission: When you download images, we request permission to write to your photo gallery or storage card. On some devices, this is labeled as "modify or delete the contents of your storage card." If you deny this permission, the download feature will be unavailable, but other features will not be affected.
• Record Audio Permission: When you use the live streaming feature, we request microphone permission to capture audio streams. If you deny this permission, the live streaming feature will be unavailable, but other features will not be affected.
• Location Permission: When you use features such as browsing nearby second-hand cars or nearby stores, we request location permission to display relevant information in your vicinity. If you deny this permission, the nearby browsing feature will be unavailable, but core features such as browsing products or searching for vehicles will not be affected.
• Notification Permission: We use third-party push SDKs to send system notifications, promotional offers, logistics updates, and event reminders. To ensure timely delivery, we request notification permission. If you deny this permission, notifications may not reach you in real time, but you can still view historical messages in the app's message center. Other features will not be affected. To provide you with schedule reminders for limited-time flash sales and promotional events, we require access to your device's calendar. We strictly only write reminder events to your calendar, and will never read, collect, or upload your personal schedule information.